Privacy Policy

Introduction

At ResultX, we value your privacy and are committed to protecting the data of both students and institutions. This Privacy Policy explains how we collect, use, and safeguard your information when using our online result publishing platform. Our commitment to student data protection and institutional data security is at the core of our operations.

Data We Collect

To provide a secure and efficient service, we may collect the following information:

• Institution Details: Name, Address, Contact Person, Email, Phone Number.
• Student Details: Roll Number, Date of Birth, Email, and optionally, a Mobile Number for future features like SMS notifications.
• Account Information: Encrypted login credentials and details for Two-Factor Authentication (2FA) verification.
• Usage Data: Anonymized data such as IP address, device type, and platform interaction logs to improve our service.

How We Use Data

Your data is essential for the functionality of our secure academic result management platform. We use it for:

• Publishing exam results online securely and accurately.
• Validating result uploads to maintain data integrity and prevent errors.
• Providing safe student access to results through multi-factor verification.
• Improving platform features, performance, and user experience through analytics.
• Communicating important platform updates, security alerts, or other essential notifications.

Data Security Measures

We are a GDPR compliant result platform and implement strict, industry-leading measures to protect your data:

• OTP confirmation for critical actions like result publishing.
• Two-Factor Authentication (2FA) for securing all institutional accounts.
• End-to-end encryption of data in transit (TLS 1.3) and at rest (AES-256).
• Secure retention of academic results for long-term accessibility and regulatory compliance.

Data Retention Policy

Our data retention policy is designed for security and compliance:

• Results and related student data are securely stored for multiple years to ensure long-term accessibility and compliance with educational regulations.
• Inactive or outdated institutional data is regularly reviewed and securely deleted in accordance with our policies.

Student and Institution Rights

As a user of ResultX, you have rights over your data:

• The right to access and verify your personal or institutional data stored on our platform.
• The right to request corrections to inaccurate data or deletion where applicable by law.
• The ability to withdraw consent for non-essential communications at any time.

Changes to This Policy

ResultX may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of any significant changes via email or through prominent platform notifications.